Rhythm Tech instruments and accessories carry a two year warranty from date of purchase against manufacturing flaws.
Rhythm Tech requires that all products for warranty replacement be returned to us for review. Quality is important to us and we use these opportunities to track the manufacture of the products in question to ensure quality continues to improve.
You can request a return authorization number (RA #) by using our contact form. Once you have your RA#, please return the product to:
A product will not be replaced if it has been: misplayed, played with excessive force or treated abusively; bought second hand or used in a lease program; if it has been previously replaced by Rhythm Tech; or if more than two years have passed since the purchase of the product.
Please package your broken product in a clean box.
Note: Customers outside of the United States must return products directly to the dealer/store that they purchased them from. The store will, in turn, contact its distributor for replacement.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATIONS, THE IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL RHYTHM TECH INC. BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES.
PLEASE ADDRESS ANY CORRESPONDENCE TO:
Rhythm Tech Inc.
1649 Barclay Blvd.
Buffalo Grove, IL 60089
Rhythm Tech is a Division of Jam Industries USA, LLC.